Dallas Texas Yards Now Open - South I-35 & I-45
Turtle Truck Trailer Fleet Parking
Privacy Policy
We have created this Privacy Policy because your privacy is important to us, and we want you to understand how we use the information you provide to us. This Privacy Policy explains our information practices and the choices you can make in the ways your information is collected and used on this website and our affiliated websites (collectively, this “Website”) and/or through any software applications we have created and made available to you for your use, including mobile device apps (these websites and applications are, collectively, the “Services”). You are also encouraged to review the Website Terms and Conditions of Use for additional information applicable to your use of our Services as access to our Services is subject to compliance with the Website Terms and Conditions of Use. By providing us with personally identifiable information, you are expressly consenting to our collection, storage, use, and disclosure of your personally identifiable information as described in this Privacy Policy, and you acknowledge that this forms a legally binding agreement between you and Turtle Truck Trailer Parking, LLC, and/or our applicable business divisions and/or affiliates, including, without limitation, Semi-Trailer Services, Inc. (collectively referred to hereinafter as “Turtle Truck,” “us,” “our,” or “we”). If you are unwilling to provide personally identifiable information online you can choose not to provide such information, and in some (but not all) situations you may be able to work with a sales representative or customer service representative to utilize our Services or other offerings without providing personally identifiable information. Additionally, if you do provide us with personally identifiable information, you can prevent us from sharing your information with third parties, should you so choose. Please see section 7 “Managing Your Information,” for details.
- Information Collected
You do not have to give us personally identifiable information in order to access some of our Services. If you do not provide us with personal data, we may not be able to provide you with our services, products, or respond to any questions or request you submit to us through this Website or the Services. In order to utilize, participate in or otherwise access such products, services, or other offerings, you may be required to provide us with your personally identifiable information, which is information that, alone or in combination with other information, allows us to identify you, such as your name, address, phone number, e-mail address, contact preferences, credit card information, financial information or information relating to a support or service issue. This information may be required for you to be able to search, buy, order, or bid on products, enter promotions, sweepstakes, or other contests, participate in a survey, complete a questionnaire or other “information request” form, or otherwise subscribe to one of our services such as our online newsletters, participate in one of our online forums/communities, express an opinion, or communicate with our customer service, while using our Services.
When you download, register and/or use any of our software applications (each, an “Application”), you may provide us with some or all of the following information:
(a) your name, email address, age, user name, password, and other registration information such as, by way of example and not limitation, your vehicle identification number;
(b) transaction-related information, such as when you make purchases or respond to any offers via the Application;
(c) information you provide us when you contact us for help;
(d) credit card information for purchase and use of the Application, where applicable, and any third-party products or services available through the Application; and
(e) information you enter into our system when using the Application, such as contact information.
In addition to the uses described above, we may also use the information you provide us in connection with the Application to provide customer service and other requested actions with respect to the Application or your associated user account and/or to contact you from time to time to provide you with important information, required notices and marketing promotions.
The Application may collect some information automatically, such as the type of mobile device you use, your mobile devices’ unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application. The Application may also collect precise information about the location of your device using your device’s global positioning system technology. We may use your location information to provide requested location services, and to market certain of our products and services to you. You may at any time opt-out from allowing us to have access to your location data by managing your location preferences either from the Application, where applicable, or through the settings on your mobile device.
We also may collect, store, and use information we receive when you use our Services that is not personally identifying. We may also aggregate data and information provided by or collected from multiple users (which may include you) in a manner that does not personally identify any individual user. All information that is not personally identifying, collected by us through our Services and all aggregated/compilations of data we create are the exclusive property of Turtle Truck. Nothing in this Privacy Policy limits our right to use any information that is not personally identifying or aggregated information in any way (including, but not limited to, monitoring user traffic patterns, analyzing and quantifying user preferences, improving the design and content of our Services, and enabling us to personalize your user experience), nor does any provision in this Privacy Policy prohibit us from sharing information that is not personally identifying or aggregated information with third parties.
- How Your Information is Used and Who it is Shared With
Information about our customers is an important part of our business, and we share personally identifiable information collected through our Services with unaffiliated third parties only as described below. (Please see “Your Options Regarding Personally Identifiable Information” below for information on how to avoid having your personally identifiable information shared by us.)
- Business Providers; Unaffiliated Businesses: We may work in cooperation with unaffiliated third parties, at times, to provide products, services, or offerings through our Services. In so doing, we may share with the third party(ies) personally identifiable information that you provide in connection with such products, services, or offerings. For example, when you express interest in products, services, promotions, contests, or sweepstakes that we offer by completing a request for information regarding those products or services, or completing an entry form for a promotion, we will share your request or expression of interest with the businesses we partnered with to offer you those products, services, promotions, contests, or sweepstakes and, as applicable, with their affiliates and third party finder or marketing companies (collectively, “Business Providers”). By choosing to participate or otherwise expressing interest in any such product, service, or offering conducted in conjunction with any Business Provider, you expressly authorize us to provide your personally identifiable information to those Business Providers. Please be aware the Business Providers with whom we share your personally identifiable information may retain or use your information whether or not you use their services, and the privacy and information sharing practices of such Business Providers may differ from those described in this Privacy Policy.
Additionally, we may share personally identifiable information with unaffiliated third parties to whom you explicitly ask us to send your information. If you prefer not to be contacted by any such Business Provider or other third party with whom we share your personally identifiable information, you may follow the “unsubscribe” instructions provided in any email you receive from any such third party. In addition, you may opt-out of our sharing your personally identifiable information with Business Providers and other third parties by following the instructions on our Online Opt Out Form, as described below under “Your Options Regarding Personally Identifiable Information.”
- Leads and Referrals – Special Consent: By submitting a request or inquiry about products, services, offerings, procedures, details, or matters advertised or promoted on or through any of our Services, you are providing your express written consent to be contacted by Turtle Truck and/or by our associated advertisers, lead customers (e.g., lead or referral service customers), subscribers, professional service providers and other Business Providers for marketing, informational and/or other similar or related purposes in connection with such request. You further understand and agree that you may be contacted by telephone (including being contacted on a recorded line and potentially by use of automated dialing systems and artificial or prerecorded voice messaging), email, mail or otherwise, based on the phone number, email address and/or other data you have provided in the request form you completed and submitted to us through our Services. This consent applies even if your phone number, email address, or other data is on a corporate, federal, State, local or other do-not-contact type of list or directory (such as the U.S. National Do Not Call Registry). You are not required to consent to receiving auto-dialer calls, or to otherwise provide this consent, as a condition of purchasing any products or services from us or any of our advertisers, customers, subscribers, professional service providers or other Business Providers. You agree that your submitted request or inquiry (as described above) acts as your electronic signature for this consent. You acknowledge that for text, SMS, calls, and other electronic messages that message and data rates (for example, from your network provider) may apply.
- Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. In connection with their performance of functions on our behalf, we may share personally identifiable information with such companies and individuals as needed for them to perform their functions, but we do not permit such entities and individuals to use personally identifiable information for other purposes.
- In-House Promotions: We may on occasion combine information we receive through our Services with outside records to enhance our ability to market our products and services that may be of interest to you. If you have signed up to receive our e-mails and prefer not to receive marketing information in connection with our Services, please follow the “unsubscribe” instructions provided on any marketing e-mail you receive in connection with our Services.
- Business Transfers: As our businesses continue to evolve, we might sell one or more of our companies, subsidiaries, or business units. In such transactions, personally identifiable information generally is one of the transferred business assets. In such event, this Privacy Policy may be amended as set forth below or the collection and use of your personally identifiable information may be governed by a different privacy policy.
- Protection of Our Services and Others: We reserve the right to release personally identifiable information to unaffiliated third parties when we believe its release is appropriate to comply with the law, enforce or apply our Terms and Conditions and other agreements, or protect the rights, property, or safety of Turtle Truck, our users or others. This includes exchanging information with other unaffiliated third parties in connection with fraud protection and credit risk reduction.
- With Your Consent: Other than as set out above, you will receive notice and have the opportunity to withhold consent when personally identifiable information about you might be shared with unaffiliated third parties.
- User Submissions: If you participate in any online forum/communities, chat sessions and/or blogs, or otherwise post in any user comment field visible to other users of our Services, any information that you submit or post will be visible to and may be read, collected, or used by others who use our Services. We are not responsible for any information, including personally identifiable information, you choose to submit in any such user comment field.
- Your Options Regarding Personally Identifiable Information
You may opt out of our sharing your personally identifiable information with unaffiliated third parties by completing the Online Opt Out Form. Even if you submit the Online Opt Out Form, we reserve the right to release your personally identifiable information when we believe the release is necessary or appropriate: (i) to allow third party service providers to perform functions on our behalf, (ii) to be in compliance with legal requirements, (iii) to enforce our Website Terms and Conditions of Use and other agreements, or (iv) to protect the rights, property, or safety, of Turtle Truck, our users, or others.
- Social Media, Blogs, Reviews, and Similar Services
Any posts or comments you make to us on social media fall under the terms of that social media platform and could be made public by that platform. We do not control these platforms and are not responsible for sharing done by or on that platform. Any blog, review, or other posts or comments you make about us or our products and services on any blog, review, or user community services will be shared with all other members of that service and the public at large.
It is your responsibility to ensure that any comments you make on any blogs, public forums, or social media platforms are appropriate for public viewing, including, without limitation, as it relates to potentially offensive or defamatory comments. Again, as we do not control these third-party sites, it is up to you to understand and follow their relevant policies, including privacy policies and any terms of service or use.
- Security of Your Information
The personally identifiable information you provide to us through our Services is stored on our secure servers or those of any third-party entity we partner with to provide our IT platform. The information is encrypted using standard technology. We believe the measures we have in place to be reasonable physical, electronic, and managerial procedures to safeguard and properly use your personally identifiable information and to help prevent against the unauthorized access of your personally identifiable information. HOWEVER, WHILE WE TAKE THESE REASONABLE EFFORTS WITH THE INTENT OF PROTECTING THE CONFIDENTIALITY OF YOUR PERSONALLY IDENTIFIABLE INFORMATION MADE AVAILABLE TO US THROUGH YOUR USE OF OUR SERVICES, WE CANNOT AND DO NOT WARRANT OR GUARANTEE THE ABSOLUTE SAFETY AND SECURITY OF YOUR PERSONALLY IDENTIFIABLE INFORMATION.
Where a password has been provided to allow access to certain services or sections of this Website, you are responsible for keeping the password confidential. Please refer to our Website Terms and Conditions of Use section on “User Accounts” for more information on your responsibilities as it relates to any User Account and/or Password associated with our Services.
- How Long Your Information is Kept
Your personally identifiable information will only be retained for as long as we need it to achieve the purposes for which it was obtained, as required by law, and for the purposes of making or defending legal claims. At the point in time your personally identifiable information no longer needs to be retained, it will be securely deleted using industry standards or anonymized so it can no longer be linked back to you.
- Managing Your Information
It is important to us that the personally identifiable information you have provided to us or that we have collected about you through your use of our Services remains accurate and up to date. To that end, you may obtain information regarding the personally identifiable information for the limited purpose of viewing and correcting any factual errors. Some of your personally identifiable information may be reviewed and updated through a login created in association with the use of some of our Services. Alternatively, you can request information about or correct your personally identifiable information by contacting our Privacy Department via email at privacy1@turtletrucktrailerparking.com or by mailing a letter to 750 Hurricane Shoals Rd NE, Lawrenceville, GA 30043. In order to protect your privacy and security, we may request proof of identification or take other steps to verify your identity before providing the information, granting access, or making corrections. Additionally, we reserve the right to charge a small administration fee to directly cover the costs associated with fulfilling your requests. We also reserve the right not to comply with any request we believe, in our sole judgment, to be technically very onerous, to be malicious, or that may cause harm to the rights of others.
- Third Party Websites and Services
This Website may contain links to third-party websites. We do not control these third-party websites and, therefore, are not liable for any personally identifiable information they may collect. These third-party websites may have their own privacy policies and terms of use, which you are encouraged to read and understand before interacting with any third-party website.
- Google® AdWords
Turtle Truck may use Google AdWords remarketing service to advertise to previous visitors to this Website, on third party websites, including Google. This means we may advertise to previous visitors, even if they have not completed a task on this Website, other than to visit this Website. Third-party vendors, including Google, use cookies to serve ads based on someone’s previous visits to a website. Any data collected will be used in accordance with this Privacy Policy and Google’s privacy policy. You can set your preferences for how Google advertises to you using the Google Ad Preferences page. You may also be able to opt out of interest-based advertising entirely by adjusting cookie settings or permanently using a browser plugin.
- Cookies and Web Beacons
To enhance your experience with our Services, this Website uses “cookies.” Cookies are text files we place in your computer’s or mobile device’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or reveal other personally identifiable information unless you choose to provide this information to us by, for example, registering a user account on this Website. However, once you choose to furnish us with personally identifiable information, this information may be linked to the data stored in the cookie.
We use cookies to understand site usage and to improve the content and offerings on our Services. For example, we may use cookies to personalize your experience at one or more of our websites (e.g., to recognize you by name when you return to our websites), save your password in password-protected areas, and enable you to use shopping carts on our websites. We also may use cookies to offer you products, programs, or services.
“Web beacons” or clear .gifs are small pieces of code placed on a Web page to monitor behavior and collect data about the visitors viewing a Web page. For example, Web beacons or similar technology can be used to count the users who visit a website or to deliver a cookie to the browser of a visitor viewing that page. We may use Web beacons or similar technology on our Services from time to time for this and other purposes.
- California Do Not Track Notice
A Do Not Track (DNT) standard has not been adopted to this day, so this Website does not support “Do Not Track” browser settings and does not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personally identifiable information or non-personally identifiable information.
- Canada’s Anti-Spam Law
Canada’s Anti-Spam Law (CASL) requires any commercial electronic message, including e-mails and text messages (CEMs), sent to Canadian recipients in connection with our Services to comply with certain consent and informational requirements. Specifically, CASL prohibits sending CEMs to Canadian recipients without the prior consent of the recipient. Consent may either be implied (which is temporary) or express (which is permanent, unless and until withdrawn). Some ways you may give implied consent to receive CEMs include (i) your having purchased something from us within the past two years, (ii) your download of software included within our Services, or (iii) you are giving us your business card at a trade show. You provide express consent when you affirmatively elect to receive CEMs in response to a clear solicitation to do so (for instance, filling out a form on one of our websites where the form clearly states that you will receive CEMs from Turtle Truck). When applicable, we will ask for your express consent to receive CEMs and will respect your decision. Under any circumstances, however, you have the right to withdraw your consent — whether express or implied — by completing our Online Opt Out Form or by contacting us via the contact information provided below.
- Unsubscribe Requests
You may unsubscribe from marketing email communications from us. To do so, please use the link at the bottom of any marketing email from us.
- Minors
This Website is intended for a general audience. It was not designed for children, nor do we knowingly collect data relating to children. We are not responsible for any access or use of our Services by children. Those under the age of 18 may only use our Services with the involvement of a parent or guardian.
- Disclaimer
While we take our commitments to the protection and security of your privacy and personally identifiable information seriously, NOTHING IN THIS PRIVACY POLICY IS INTENDED TO CREATE OR PROVIDE ANY RIGHT OF ACTION FOR VIOLATION. To the extent permitted by law, you agree to indemnify and hold us harmless for any violation of this Privacy Policy.
- Privacy Policy Modifications
Turtle Truck may update these terms and conditions of use for its website, at any time, without notification. Any changes, modifications, additions, or deletions to this Privacy Policies shall be in effect immediately upon posting, unless otherwise specified. By continuing to utilize this Website or our Services you are consenting to be bound by the then current form of this Privacy Policy. We encourage you to periodically check back and review this Privacy Policy so that you can stay informed as to what information we collect, how we use it, and to whom we disclose it. Your continued use of our Services or submission of personally identifiable information after any changes, modifications, additions, or deletions to this Privacy Policy shall be deemed to constitute your agreement and acceptance of the changes.
- Contact Us
Should you have any questions, comments, or complaints about this Privacy Policy, you may contact the Privacy Department via email at privacy1@turtletrucktrailerparking.com or by mailing a letter to 750 Hurricane Shoals Rd NE, Lawrenceville, GA 30043.
This privacy policy was last updated July 7, 2021.
